WL
Werner L

1 reviews | Active since May 2026

23 May 2026, 10:45

MTN in bed with *****sters Rewards Go

Shame on you for working with Rewards Go. I was contacted on behalf of MTN to upgrade my contracts. I made changes to my main number that was done and wanted to leave the other 2 the same. Large data contracts. Was told I could get them at a better price and same data. Told them to go ahead.

Was then told because I have been your client for 28 years, I get a free phone as a gift! YEAH! Phone arrived, all good. Week later a 2nd phone came? Weird. Checked my contracts and notice 1 was CHANGED to flexi160 and I am paying for the phone over 36 months. Lodged complaint and a week later I was told I am correct. However, she did everything she could to convince me to stay with the new deal as it is great! I am getting the phone that I did not want at a great price! Sorry - I can do math! Not a great deal for phone.

I then notice that the other contract was changed aswell! Logged another complaint that vane back in my favour and I had to do all the work to rectify THEIR *****! Take phones to MTN, contact them with the numbers etc. I then asked about my free phone and was informed by 2 agents that their agent **** and others use this tactic othen for commission on new contracts.

So no free phone and I HAVE TO WAIT 21 DAYS for the contracts to be rectified!!!!!!! If you charge me for these changes, we are going to have big problems.

Rawards Go - shame on you! MTN - more shame on you for doing business with these people after all the complaints!

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