1 reviews | Active since Jan 2015
MTN imsurance mobility24
<p>I would like to urge MTN to review the contract they have with Mobility24 as their mobile insurer. The company is ********** i have the worst excuses on why our devices will not be covered. I now will never enterinto any form of contract with MTN because I know in the event of any kind of loss of the device Mobili24 will find an excuse on why not to replace my device. Mobility24 is giving you MTN a bad reputation. Please look into it.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us
warm regards
mike
REQ: **********
Best regards,