MTN IMPOSSIBLE TO OBTAIN SATISFACTORY SERVICE.

On 8 February 2021 I received a call from MTN advising me that effective 28 February 2021 my month to month contract {R260 pm} would be discontinued and that I would have to sign a 24 month contract {R199 pm}. I was advised that I could not have a month to month contract from that date. It turns out that this is indeed not the case and that I was sold a new contract under false pretences. As I live on the South Coast of KZN I called in at the Scottburgh office of MTN only to be told that only the branches at Gateway or the Pavilion shopping Centres would be in a position to help me. I travelled all the way into Durban and called in at the MTN office at Gateway, waited half an hour to be served, and was advised that they could not assist me but that I would be contacted by someone from their Head Office. For the record I have had my contract with MTN since 1996 and I believe this type of customer service STINKS. I will be taking the necessary action to stop my debit order immediately.