CR
Chris R
1 reviews | Active since Dec 2014
22 Oct 2015, 14:43
MTN - IMPOSSIBLE TO GET HOLD OF ANY STORE
I have been trying 2 days to get hold of an MTN store to get some info but is impossible (Cape Gate, Durbanville, Tygervalley, Canal Walk).<br> <br> 1. Wrong Numbers<br> 2. Just ringing<br> 3. Phones off - ***<br> <br> Maybe start spending money on getting more than one phone in your store and you might sell more, pathetic!!!!<br> <br> Been with MTN for 10 years but its time to go to the other better service providers, call the first CellC & Vodacom branch I could found on the web and they picked up and assisted straight away.<br>
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MTN South Africa's replyOfficial
24 Oct 2015, 10:10Hello chris.rube,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
contacts are as follow MTN CAPE GATE B ***, CANAL WALK ***
You may also use our direct enquiries line 200 to get numbers of stores you wish to contact.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
contacts are as follow MTN CAPE GATE B ***, CANAL WALK ***
You may also use our direct enquiries line 200 to get numbers of stores you wish to contact.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply24 Oct 2015, 10:10
Official
Hello chris.rube,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
contacts are as follow MTN CAPE GATE B ***, CANAL WALK ***
You may also use our direct enquiries line 200 to get numbers of stores you wish to contact.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
contacts are as follow MTN CAPE GATE B ***, CANAL WALK ***
You may also use our direct enquiries line 200 to get numbers of stores you wish to contact.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***