1 reviews | Active since Jul 2016
mtn *******ly debit bank acc
<p>Surprise surprise...I cancel my debit order with mtn. They still put the debit through and when I reverse it they have the ****** nerve to charge ME and RD fee. This company is beyond ridiculous.I refuse to make payment until they rectify this. I CNT wait until my contracts expire.worst service provider EVER</p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you had contacted us on 19/09/2016 to cancel the debit order. The mag tap for the debit order had already been submitted to the bank by then. Meaning this was too late to stop the debit order.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you had contacted us on 19/09/2016 to cancel the debit order. The mag tap for the debit order had already been submitted to the bank by then. Meaning this was too late to stop the debit order.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie