BH
Brandon H

1 reviews | Active since Mar 2009

14 Dec 2020, 15:12

MTN *******ly billing me following the end of a black friday deal.

Today i receive a strange sms indicating that someone gas made changes on my account and if I did not authorize these changes, i should call the call centre.

I then lose all connectivity.

It turns out that MTN have decided to hit me with a R1500 bill because my black friday deal from two years ago for my data has come to an end.

No warning. No heads up. Just a bill for R1500 and a disconnected line.

Your regional manager for the Strand MTN store also decides she wont speak to me whilst I am in your MTN store and ask to speak to a higher level of management. I get told "she will call you later".

Ive tried on 5 different occasions to upgrade. MTN hasnt bothered to help me at all.

What a joke.

My previous complaint has also been ignored.

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