RG
Robert G
1 reviews | Active since Nov 2018
28 Nov 2018, 15:55
MTN ******* trade of customers personal information
MTN is selling without consent telephone numbers to database companies. Then Molemela consulting or one of those uses it and tries to sell you financial service.
This is ******* trade of personal information and MTN has been know for this activity. I have now absolute and concrete proof of their doings.
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MTN South Africa's replyOfficial
28 Nov 2018, 21:57Thank you for your post, Dr Robert Gobac
We sincere apologized for any inconvenience incurred.
MTN will not cell any numbers to any other companys. Numbers can be distrubute by competitions done, accounts with other companys (Woolworths. Pick a Pay, clothing stores.)
If you have the proof please send the proof to our customer care service to log a request for further investigation the email address ***
We have escalted the complaint as well to our Marketing department for assistance as well.
Kind Regards,
Alice van der Merwe
Complaints Analyst
We sincere apologized for any inconvenience incurred.
MTN will not cell any numbers to any other companys. Numbers can be distrubute by competitions done, accounts with other companys (Woolworths. Pick a Pay, clothing stores.)
If you have the proof please send the proof to our customer care service to log a request for further investigation the email address ***
We have escalted the complaint as well to our Marketing department for assistance as well.
Kind Regards,
Alice van der Merwe
Complaints Analyst
MTN South Africa's reply28 Nov 2018, 21:57
Official
Thank you for your post, Dr Robert Gobac
We sincere apologized for any inconvenience incurred.
MTN will not cell any numbers to any other companys. Numbers can be distrubute by competitions done, accounts with other companys (Woolworths. Pick a Pay, clothing stores.)
If you have the proof please send the proof to our customer care service to log a request for further investigation the email address ***
We have escalted the complaint as well to our Marketing department for assistance as well.
Kind Regards,
Alice van der Merwe
Complaints Analyst
We sincere apologized for any inconvenience incurred.
MTN will not cell any numbers to any other companys. Numbers can be distrubute by competitions done, accounts with other companys (Woolworths. Pick a Pay, clothing stores.)
If you have the proof please send the proof to our customer care service to log a request for further investigation the email address ***
We have escalted the complaint as well to our Marketing department for assistance as well.
Kind Regards,
Alice van der Merwe
Complaints Analyst