MTN ******* debit orders

MTN has been illigally debitting my BANK account for the period Mch-Jul-19 to an amount of R4,809.19.

This has been queried with MTN since Jul-19; to date I have had no joy.

"The MTN commitment to you” – Consumer rights!: 2.1) “a right to access and question records and information held by the service provide” 2.2) “a right to lodge a complaint” MTN does not value the MTN commitment. Instead MTN make their problem the customer problem by requesting the customer to raise an AFFIDAVIT and lodge it in store.

A week later NO FEEDBACK. Phone the MTN 083135 number and your call get transferred and conveniently cut.

Further the personnel are unfriendly and in no way want to assist.

Customers: Please check your bank statements. Note: ABSA does NO verification to check debit order authorizations. If you do not query a debit order within 30 days they conveniently distance them from the problem!