1 reviews | Active since May 2017
MTN ******* Content Service Charges
And now it is my turn to be abused by MTN for "Content Charges"
I know about WASP so I dial *141*5# at odd times to check if some service has been sneaked onto my cellphone. It started with my July 2018 cellphone invoice. There was a R88,00 deduction for "Content Services". I checked my cellphone by dialing *141*5# then selecting option 4 and then option 1. The message I received was "you are currently not subscribed to any content services." I then went to MTN Clearwater where the lady told me I was subscribed to 2 content services. She was unable to cancel them but was able to block them. She then suggested that I contact Opera Telecomms or Mira Networks. The lady at Opera Telecomms told me I was subscribed to 2 services which she cancelled and said she would send an email requesting a refund. However life goes on and I won't ask you to 'guess what', because you all know the answer. This month my August 2018 invoice has an amount of R63,36 for content services. Why doesn't MTN stick to providing an efficient and honest service and stop collecting fees for other companies. I want the money which was deducted *******ly refunded, all R151.36 of it.
