1 reviews | Active since Nov 2010
MTN ******* charges for Subscription services to Vrparthouse srvice
MTN has deducted R5 per day for thinsg I neversubsribed to "Vrpartyhouseservice please unsubscribe and return my airtime cell number ********** 392. two weeks ago I was they subscribed me to some other nonsence service and the system took all my money about R36 MTN please give up and try to be more professional and legal , you have the systems in place to block this if its ****s, but if it is you , please stop.
Good day Rajan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there are different content charges. One way of removing them is by dialing *136# and follow the MTN play option until you get to manage subscriptions. The second way to remove the said charge is by logging on to your browser from your device. I have attached the below instructions in order to remove the charge:
Q - How do I cancel a subscription?
Visit the ‘My Subscriptions’ category under ‘My MTN Play’ at WWW.MTNPLAY.CO.ZA on your mobile device. Select the subscription and deactivate.
Kind regards,
Ishie.
Complaints Management Team.
Good day Rajan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that there are different content charges. One way of removing them is by dialing *136# and follow the MTN play option until you get to manage subscriptions. The second way to remove the said charge is by logging on to your browser from your device. I have attached the below instructions in order to remove the charge:
Q - How do I cancel a subscription?
Visit the ‘My Subscriptions’ category under ‘My MTN Play’ at WWW.MTNPLAY.CO.ZA on your mobile device. Select the subscription and deactivate.
Kind regards,
Ishie.
Complaints Management Team.