MTN IGNORES COMPLAINTS

On 18th of February I reported that MTN \lost\" (stole?) 2GB of my data bundle. It took 5 days and a complaint on HelloPeter before I even received a reference number (***).<br> <br> The complaint however received NO attention so I escalated the complaint to ICASA (what a useless tax-eating organisation that is!!! Their ***). They informed me that MTN would have 14 working days to respond to the complaint. That has now been exceeded and I still do not have an answer. ICASA also does not respond to HelloPeter complaints - as I fully expected!!<br> <br> The time has come for MTN to simply stop beating about the bush and put the 2GB back on my account ***). And, MTN, please do not phone me on that number, the SIM is in a modem connected to a desktop PC, your call will go nowhere.<br> <br> It has now been almost 6 weeks since the incident and NOBODY has made ANY effort to resolve the problem. It also seems that apart from a court of law I do not have any other recourse."