MTN ignores clients complaints

<p>I was with MTN for years . In fact I joined MTN before it was MTN , it was called Z Net.</p> <p>I had great service untill MTN became too large,\</p> <p>The problems started, really bad, disgusting service costing me money.</p> <p>I did the sensible thing and joined Altech Autopage, great wonderfull service.</p> <p>I was forced to go back to MTN on the 18th of March 2016.</p> <p>My nightmares started all over again.</p> <p>The switchboard are the worst , the help no 808 is absolutely useless.</p> <p>I have sent numerous complaints and get reference no's but absolutely no answers too my complaints, what are the use of reference no's with no follow up.</p> <p>The one answer that I did recieve, which tried to answer my numerous complaints was fiction, when I rep**** to that answer asking for clarity, well i have uptodate recieved no reply.</p> <p>I even after a lot of trouble , numerous call got a number for the Inovation Centre who are supposed to answer complaints , well what can I say , no answers to my numerous complaints.</p> <p>WAKE UP MTN we are your clients, why are we your clients totally ignored.</p> <p>I heard on the radio that MTN had more complaints than any other company in South Africa, are you not embaresd</p> <p>M E Burts</p>