MTN ignore when one has problem on sim

My sim ***) has been working on and off since November 2024, and this company is giving me different instructions all the time, recently they told me to email their legal department because of debt i owe, i did this and legal department just ignored my request to provide detail on debt i owe, then in past week mtn email me different instructions every day, yesterday again a different instruction, i have proof of all emails and chats to prove all what i have stated above, i need to know what debt they are referring to because i have no debt oweing to mtn and i need a response regarding the debt and the reason for different instructions every day re my problem. I add review each time on hello peter then same pattern , hellopeter email me to rate, and i rate 0 and then review again on this platform