1 reviews | Active since Sept 2023
MTN - identity ***** - struggling over 2 years now
I agree with sooo many reviews on this platform for MTN. I have been struggling since February 2021 to have my identity ***** sorted as well as default against my name due to this. I also had a new number added to my contract without my consent, my initial complaint with reference number was declined, only to find out a year later that MTN had closed this case because they have a "similar" id copy on file. I have done an affidavit, opened an official saps case, yet no one from MTN comes back to me, every time I phone to query, them I'm asked to resend everything all over again. Lastly I went through icasa and was told it's out of their jurisdiction and must take it up with NCC. I've given up, and don't know what else to do anymore. I work from home to support my bedridden wife and as a result of MTN this has affected me very negatively and badly in my personal and business life. I have not been able to apply for any credit solutions for my business, nor my personal self for the past 2 years due to bad credit at MTN. What does one do, Sue.... and who has that kinda money lying around, or do we make this public via media i.e. Devi Show, Carte Blanche, whatever I don't know, but something must happen. For the record, this was on Carte Blanche over a year ago. Sean Denton
