MTN I WANT MY MONEY

At the beginning of last year I received a call from Summer Mobile, a MTN Proud Partner indicating to me that I am due for an upgrade, I then proceeded to upgrade with Summer Mobile and my money was being debited from my account for a few months and during this time I never received my handset which I was paying for but I received the data and minutes. When I had called Summer Mobile they had told me that there was a delay with DSV and MTN and that is why I had not received my handset. I then cancelled the contract with Summer Mobile due to me not receiving my handset. I then received a call from CCI to upgrade my contract which I did , the same happened, never received the handset since August till today, I am still paying for this contract on a monthly basis till today and receiving minutes and data till today, I have called MTN on many occasions to find out where is my phone since last year and I was told by MTN that my phone was delayed by DSV and I even contacted DSV with my details and DSV had no record of a handset with my details. My last call to MTN resulted in MTN informing me that my contract has been cancelled and I was now on prepaid yet I was debited on the 15th of March 2018, 4 days ago. I have been speaking to Ande Dukuza, REF: ********** 84 and Nadia Ali from Durban, REF: ********** 31 regarding my matter and nothing has happened. I have asked to be reimbursed for all the months that I have not received my handset and MTN cannot give me an answer on this. I have also spoken to Sinzisiwe Thabethe, REF: ********** 38, I have spoken to her manager Charmyne as well who made me aware that they have escalated the matter and they are waiting for a response. MTN I WANT MY MONEY! I will be putting a stop order to ensure that you do not rob me any further!