MTN, I just want my Invoice, Statement and Usage.

I believe that MTN have recently moved over to a new billing system. This, in itself, is not wrong. However, when that change starts impacting me directly and badly then I need to say something. The old system used to give me my company Invoice, Statement and Usage, on my Cellphone number, as three separate documents via an email delivery system. The new system does not. It has stopped delivery of both mine and my wife's data. After many hours at an MTN branch and on the phone, I received a set in Dec 2020, (which included another contract on my name, which I do not want lumped on my Cellphone number ) whereas my wife didn't. Nothing in January. I don't know where to turn to. You get two stars because your personnel on the phone are friendly even though they cannot help me.