MTN. I had to give 1 star but would have rather given a zero, which is equal to their customer service.

s has to be the worst company in South Africa. Lots of promises and no action, and don't even bother trying to get help on their "Customer help-line". I have an insurance claim for a lost phone which still hasn't been resolved in 7 weeks. I sent the docs in and eventually MTN Jeffreys Bay sent another batch of docs. The insurers need an invoice value and yes, they sent one....with a ZERO value. I've been to the branch twice and have contacted them uncountable times (If somebody bothers to answer the phone). They promised to cc me in on all the docs sent through, and had to phone a few times asking for this. Eventually you may be lucky to get it. In store they are VERY accommodating and full of promises which NEVER materializes unless you keep on nagging. Still not solved... And to put the cherry on the top, NOBODY from MTN seems to read Hello Peter so no feedback or anything. Really a **** place and I cant wait for my contracts to expire..