DR
Dylon R
1 reviews | Active since Mar 2014
08 Jul 2015, 09:32
MTN I don't want to buy any of your songs
Good day<br> <br> Here we go again, you buy airtime from MTN, you get 7 messages. 1 to state you have bought airtime and 6 others to ask you to buy stupid bundles and download quite boring songs. MTN must stop. Many people have complained about this and I'm still waiting for MTN to call any of us. Is there any way to stop this. And MTN I don't want your \We are sorry to hear this and it has been escalated to the relevant department"messages. If you really care about your customers contact me or else I'm changing this number too. Vodacom is better anyway."""
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Replies (1)
MTN South Africa's replyOfficial
17 Jul 2015, 08:52Hello JustDylon,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request for cancellation directly to our marketing department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request for cancellation directly to our marketing department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply17 Jul 2015, 08:52
Official
Hello JustDylon,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request for cancellation directly to our marketing department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have sent a request for cancellation directly to our marketing department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***