DL
Debbie L
1 reviews | Active since Jun 2013
06 Feb 2015, 10:02
MTN HVRC Midrand does not answer its phone :(
I have a cell phone in for repairs at the MTN HVRC in Midrand and have been trying to contact them for 2 days now and after holding on numerous occasions for over 10 minutes each time I have had to give up. What poor service.
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Replies (1)
MTN South Africa's replyOfficial
18 Feb 2015, 11:47Hello DEBBIELUMSDEN,
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***
MTN South Africa's reply18 Feb 2015, 11:47
Official
Hello DEBBIELUMSDEN,
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept my apologies for the inconvenience that may have been caused as a result of this.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset. Please provide us with the IMEI or Job card number to view the progress of the repair and advise you accordingly.
Regards,
Ebbedene
REQ:***