AT
Anthony T
1 reviews | Active since Jul 2020
28 Jul 2020, 08:35
MTN Hungama (MTN ****)
MTN is pushing this **** and claim it's not them. They ask you to follow a procedure to cancel when you didn't signup for this **** service. Not only that the cancel procedure doesn't work. #MTNMustFALL
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MTN South Africa's replyOfficial
29 Jul 2020, 08:26Good day Anthony T,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Best regards,
MTN South Africa's reply29 Jul 2020, 08:26
Official
Good day Anthony T,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
We have checked the number and cannot find the subscription . However you can unsubscribe on *155# select option 1 , if the is a subscription it will give details then you can choose an option to cancel.
Another option is to dial *141*5# choose option 4 for Content Services then select option 1 Manage Content Services the you can cancel if the is any active.
If you get a respond saying you do not have any active Subscriptions Services on your number then it means you are not Subscribed to anything.
Kind Regards,
Ishie
MTN
Best regards,