AB
Andrew B
1 reviews | Active since Mar 2015
16 Mar 2015, 13:03
MTN - how do you get hold of them?
my ipad was ******. i managed to report it to MTN to get the sim card blacklisted. i now need the ITU number for my insurance, but every call i make the call gets dropped or leaves me hanging until i hang up, sometimes over 10 minutes later.<br> <br> can someone please contact me urgently<br> i dont know where else to turn<br> <br> Andrew Baird
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Replies (1)
MTN South Africa's replyOfficial
21 Apr 2015, 10:49Hello abaird@,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation today, this matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation today, this matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply21 Apr 2015, 10:49
Official
Hello abaird@,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation today, this matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation today, this matter has been resolved.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***