MTN HOUT BAY - WORST SERVICE

My husband and I have tried on numerous occasions to have our contracts upgraded at the Hout Bay store only to be told that our numbers are on the old system and can therefore not be done automatically. We have asked the instore sales team 4 times to assist with the manual process but nothing ever comes of it. What a HUGE disappointment at the lack of customer service and the sheer apathy of the sales team.