RS
Rod S
1 reviews | Active since Jun 2018
05 Jun 2018, 12:46
MTN & HOTPRIME
Check your invoices for[content charge]. MTN & HOTPRIME stole R 549.01 in just 3 months from me. MTN is facilitating ***** with their "content supplies" such as “Hotprime” so that they can get their profit off the service. They know these content providers are acting **********ly but chose to do nothing about it. There are thousands of complaints on the internet. These content providers and MTN are literally making millions of completely ********** transactions. This ********** money is then used to sponsor other crimes. MTN has blood on its hands! Is “HotPrime” even a registered business or service? And yet MTN pay them a fortune each month?? No notification is sent by MTN until they bill you!!
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MTN South Africa's replyOfficial
06 Jun 2018, 05:25Good day Rod,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you would need to contact "Hotprime" in order to cancel the said subscription. They will also be able to provide you with with proof of how you subscribed to the service.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply06 Jun 2018, 05:25
Official
Good day Rod,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you would need to contact "Hotprime" in order to cancel the said subscription. They will also be able to provide you with with proof of how you subscribed to the service.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,