Mtn horrible service level

This is truely honestly the worst company I have dealt with. I will start with my last experience I had with them and end with my earlier experiences.

I have cancelled my two contracts I had with them for more than 10 years, a month ago. Even when I cancelled my contracts they still keep sending me an invoice for one of my cancelled numbers, an invoice for an monthly installment.

Previously before this incident I had an incident where I made my monthly payment towards my contract and then they still cut my lines. I phoned them and explained to them that I did make my payments. The consultant started arguing with me and talked me dead, I couldnt get one word in. She then said that if I am not happy I must find a nother service provider. They eventually find my payment and switched my line on the next day.

About two years before that they cut my line for 11 months. I phoned in and complained, because I know for sure I made payments every month. The consultant told me that if Im not happy I must go see a lawyer. He also was never available again after that. Eventually I got hold of his manager after 11'months, they did investigate and found that I made all the payments, butbit wasnt captured correctly on their side.

Their head of management wouldve sent me a email tonapologize, bit that never happened.

After all the strugle I decide I am finished with MTN, I will never use then again.

MTN is absolutely the most horrible unprofessional service provider I have used.

Kind regard

Jack