MTN HORRIBLE SERVICE

I had a contract with MTN for my laptop that expired over a year ago; I contacted MTN to terminate the contract and insurance since I would not renew it. Instead, MTN proceeded to charge me without my knowledge. They did not even call me to let me know they had not received payment for the insurance, but they continued to charge me. I had no idea until I app**** for a vehicle that mtn insurance had put a default on my credit for something I was ******** of. In December 2024, I phoned MTN practically every second day since I was being passed around and no one was able to help me. When I phoned, I waited around 45 minutes to an hour on the line. I email ***, I only get a ticket and no one answers. until today i have always been a loyal mtn customer and i have never received such terrible service from mtn in my life. I am really disgusted by the bad service. I paid my MTN account on time and asked mtn insurance to remove the default from the credit bureau and send me a paid up letter until today I have received nothing. I called again this morning, waited 20 minutes on the line and still no help. DAMN!!. DISGUSTED SERVICE