MTN HORRIBLE SERVICE AND THEY ARE A ***** THEY ***** PEOPLE'S IDENTITY!!!!!!!

I AM TIRED OF MTN CAN SOMEONE PLEASE HELP ME I HAVE A CELLPHONE CONTRACT AND A SIM DATA CONTRACT (WHICH WAS OPEN WITHOUT MY CONCERN I WAS *****ED) I DID LOG A QUERY WITH THEIR ***** DEPARTENT AND IVE NEVER BEEN ASSISTED TILL TODAY. ON THE 2ND OF JANUARY 2024 CALLED MTN TO REQUEST FOR A SETTLEMENT FOR BOTH CONTRACTS AND THEY GAVE ME AN AMOUNT TO PAY WHICH INCLUDED AN EARLY SETTLEMENT FEE FOR MY CELLPHONE CONTRACT I PAID IT.

AND NOW WHEN I CALLED THEM LAST WEEK, THEY SAID THEY LOGGED A TICKET FOR MY ACCOUNTS TO BE CLOSED I SHOULD CALL AGAIN TODAY TOCHECK IF IT HAS BEEN CLOSED, SO I CALLED AND THE SAID IT HAS NOT BEEN CLOSED AND I STILL OWE AN EARLT SETTLEMENT WHICH I PAID ALREADY SO CAN SOMEONE PLEASE HELO ME I DONT KNOW WHAT TO DO ANYMORE. I JUST WANT TO CLOSE THESE ACCOUNTS AND MOVE ON FROM MTN'S HORRIBLE SERVICE AND *****.

CAN SOMEONE PLEASE HELP ME!!!!!!!!!!!!