MTN HORRIBLE SERVICE

I do not even know where to start with MTN the way I am so frustrated with their lack of service. I had a contract with MTN due to end at the end of April. So in January 2026 I called the shop where I got my contract, MTN store Mandela square and spoke to the consultant who did the whole paperwork with me (Tumelo) and asked him to cancel and not renew when the time came which was April 2026. Then after I sent him an email and CC MTN in my email stating the same thing. Come May, I noticed I was billed for May, I called and sent several emails, no response. End of June came, same thing and when you go to the stores they can not assist and I get told to call instead. this kept on going on, then I finally went to MTN store in Sandton and asked for Tumelo, only to be told he no longer works there and they can not do anything about. I told them I have so many emails sent since January asking for assistance and I was told to call MTN again. blah, blah, blah, I am still doing that and as of last week, they have started responding with the same invoice in question. no apology, no explanation and with the Months that do not apply to me. This shows that no one is reading my emails they are just responding. MTN I need my invoice fixed so I can pay what I actually owe. at this point I do not even want to pay anything. I have been asking for assistance since January, January 2026 and here we are 31 August 2026 and still nothing. we are talking about over 50 emails sent. OVER 50 EMAILS!!!!!