MTN Horrible service

<p>I took out a contract with mtn in May 2016, got the phone on the 2nd of june after MANY delays, RICA'd and registered the simcard, as of still, the sim card is not working on ANY phone. I keep calling them and then they tell me they will "escalate" the problem but nothing happens and has been 18 days and nobody has come back to me after calling multiple times, emailing and even going to mtn stores where I was told at the east rand mall they cannot help me as they close in an hour, this is disgusting service and a lack of care for clients.</p> <p> </p> <p>I was even told I should think of getting a sim swap but I will have to pay for it yet the SIM CARD HAS NEVER WORKED SO I WILL NOT PAY.</p> <p> </p> <p>I will not pay my bill this month as I don't even have the number that is needed to log into the mtn account to pay.</p> <p> </p> <p>This is disgusting and higly unacceptable. I will not pay for something I cannot use.</p> <p> </p> <p>First Reference number is # ********** 3 the other is # ********** </p> <p> </p> <p>This has been going on for too long.</p>