1 reviews | Active since Jan 2019
MTN HORRIBLE NETWORD SERVICE PROVIDER
Last year I had paid to settle & close my MTN contract before end of contract. To my surprise this year I apply for a car and my application gets declined due to me owing MTN about 8000 which I know nothing about.
What is worse I spoke to a rude agent when I called MTN to find out what is happening Nompumelelo Nyawo which she could not explain what is happening with my account.
I then spoke to a MANAGEr by the name of Sibonelo Gumede and confirmed he has no information regarding my account and will escalate to lega and get back to me.
I have not received any feedback at the same time I am not able to continue with my application for a car.
I have never received a call nor an email that I owe MTN and it is sad that I get to find out about such when I try to apply for credit elsewhere.
I need MTN to attend to my problem ASAP!!!
