MTN - Horrible experience with airtime missing and senseless responses from call centre agents!

MTN continuously takes away my airtime before it even reflects!!! And your silly response is that I went on the internet? How can one do that when you are trying to buy data???

I have had enough with your pathetic responses to queries of mine with respect to my airtime magically becoming depleted before I even use my phone! I cannot believe the lack of assistance I have received and also cannot believe that the call Centre would put me on hold and cut my call after me questioning them and asking to speak to a supervisor.

I was told to turn my mobile data off and purchase, how is that possible on an iPhone??? I have tried it and it DOES NOT work.

Thanks to MTN I now have lost over R200.00 in airtime

Pathetic and frustrating to even phone you guys for help!