RB
Riana B
1 reviews | Active since Aug 2023
21 Nov 2023, 10:27
MTN HORRIBLE CUSTOMER SERVICE!
MTN is absolutely terrible with service delivery. There is no one to contact that can actually help and you keep on being referred to someone else. Alternatively the call back that you were promised never happens. Furthermore, when directed to email addresses the emails bounce back and the address is no longer in service. Account was cancelled and early cancellation fee paid in February. Money keeps being deducted monthly though. No one cares to resolve this and now letters of demand is being sent out. You can however not get into contact with anyone to address the issue. No one is interested in assisting with a refund for the money erroneously deducted. Ridiculous!!
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