Mtn horrible customer service

<p>I </p> <p>app**** for a contract online, an agent contacted me and completed my application telephonically.</p> <p>On 27 July i received an email confirming that it was approved and the couriers would contact me for the delivery of my phone, NO ONE DID!</p> <p>I then took the liberty of contacting the customer care centre myself which was absolutely terrible. I called twice holding for longer than 6 minutes just to speak to someone, I then dropped as it was a waste of my airtime. I called again the next day and spoke to a consultant who advised me the couriers would contact me that day or the next. AGAIN NOTHING! I called back the next day again which was Tuesday and again I was holding so long that I gave up. I called yesterday for the last time, I was on call for 30 Minutes one person referring me to the next, I was referred to 6 different people. Eventually I was fed up and told the last lady who wanted to out me through to another department just how iriitated I am,. They do not know what they're doing. Even the lady who assisted me with the application is ignoring my emails.</p> <p> </p> <p>I AM UPSET AT THE TERRIBLE SERVICE, how can it be so difficult just to have my phone delivered to me?!! I wouldn't recommend MTN to anyone...</p>