MTN horrible client service

I am at the end of my rope. I’m getting THE WORST CLIENT SEVISE EVER FROM MTN. I switched over from Cell C to MTN in April, it is now been 6 months (half a year) and they still have not ported my sim from Cell C to MTN, they did however made me pay for it. If any number phones me, they only get my voice mail. Which means people cannot reach me. I also do business on my phone and it has gotten me into a lot of trouble at work because I cannot be reached. For the last 6months I have also not been able to do online banking because I can’t receive any of my OTP pins, because my MTN sim won’t receive it.

Every month MTN is eager to have my debit order run and take my money without offering me any of their services. I have phoned constantly, I went to the offices, I even send a message on the MTN official site, I have tried everything. This is absurd. If I knew this is what was going to happen I would have never moved to MTN (That is the advise I’m giving EVERYONE at the moment. AVOID MTN AS FAR AS POSSIBLE… THEY ARE THE WORST CELL PHONE PROVIDER !!!!!!!!!!!!!!! Please understand my frustration, how can my phone not be working after 6 MONTHS !!!!!!!!!

MTN does not care about their clients because if they did they wouldn’t have left a client struggling for half a year because of a mistake on their side.

Everytime I contact them they are full of excuses saying this has never happen and every time they promise me that it will be sorted out. I even send a message to a regional manager that said that she would see to it... this was 3 weeks ago and it is still not sorted out. They can easily sort out the debit order from your bank account but they can’t seem to manage a phone port etc. This is unacceptable !!!!