MTN Hopeless replies and problem solving

Please explain to me how any of this is helpful at all and if this is how you handle a query then clearly MTN is not a helpful or easy network to be on at all!!! You have not loaded my Data bundle of 1G costing me R160 and now you cant even give me an answer to my question simply and now must spend more time and not to mention MONEY in order to rectify YOUR problem that i have enquired by my network??? <br> <br> I find this highly dishonest and disgusting from such a huge Company. I am a client whom you should get your call centre to contact me back directly to sort out this mess. Or even better get a toll free number for your call centre agents to help rectify a problem that we cannot as you have the passwords and privacy setting for our handsets, I have tried calling YOUR SO CALLED CUSTOMER CARE on *** as indicated from the useless 808 service number which is for contracts not Pay as you Go which also seems to be the lower rank of nose pointing when trying to get assistance, Called twice and was on hold with a repeat of the most aweful looped track and is not in english either for over 10 mins. Then i get this reply which was not even read but just shoved into the electronic