MTN Home Wifi

Completley Unsatisfied with their Home WIFI , It Was Good in the start until you need to move to a new location and Reposition the device in an area where the same package is apparantly not available ,They try and force you to cancle the product and pay a cancelation fee (In my case of over R2000)as they are unable to downgrade the package for whatever reason ,and simply state you need to reapply for the available package. In the area. Im not complaining About the staff of the shops as the system they work on force them no matter how they try to help. As it seems this is Deeper issue with MTN's internal opperation,As you can not easilly speak to a technitian over the phone anymore as everything is Automated and no options take you to where you need to be.. Ridiculous