MTN Home WiFi

I have sign up for a prepaid home wifi set up that was the worst decision ever. I was billed from the day I ordered and my order was delivered 2 weeks later. And when it was finally delivered it wasn't working I had to go to the store twice of which they didn't want to assist me first red flag, I called the customer care line they didn't assist they kept on saying I must reboot, only to find the sim card they gave me it was not registered yet which means I have paid for 15days for something that doesn't work and wouldn't work because it was not set up yet. Finally when I registered it worked for less than 10days I was tired now. I sent an email asked for cancelation because I was not happy with the service. They have not canceled they are still billing and it still doesn't work I went to their rosebank store they told me they are just a franchise they work cancel. It has been 3 months now