MTN Home LTE

1.I took out a home lte contract on 23 jan 2. Before taking out the contract I checked that the location where the home lte would be situated was covered (photo attached) 3. When taking out my contract I was not asked for the address where the home lte would need to be setup - which is Abraham Esau Hospital Vierling street Calvinia (as per your website) 4. Upon setting up the home LTE it was found that there was no signal at the location that it was setup for 5. I have been back and forth to MTN every 2nd day since then to try and rectify this. 6. Yesterday Selvin at your Calvinia branch advised me that because where the LTE is situated on the hospitals premises it is too far out of signal (it is situated at the back of the hospital and can’t be moved as that is my sons living quarters) 6. I have not received any data or signal since it was switched on and now I will need to cancel it as we can’t pick up the signal. I am willing to pay for the home LTE but not for early contract fees as there was no service delivered