MTN High Call Volumes unacceptable

MTN has just joined the ranks of all government call centres by putting their message "we are experiencing high call volumes, please be patient'. It is absolutely unacceptable. Fix your problem don't make it ours by having to wait 115 minutes on the phone. You have technology, rather put on a message that tells people what number they are on the list like Mweb does. or hire more people. We don't have time to sit around and listen to your annoying message which is trying to excuse your incompetence