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cathy A

1 reviews | Active since Jan 2014

16 Jan 2017, 10:35

MTN Hello Peter

<p>I experienced a problem with a brand new data contract taken out. I called 1808 who couldnt assist and referred me to ********** 667. They in turn referred me to ********** 662. They also could not assist and referred me to ********** . Again they couldnt resolve my problem. One complaint on HelloPeter and BINGO Siphumezo (REQ: ********** ) managed to resolve the error on the contract. A big thank you to Siphumezo. I sincerely appreciate you going the extra mile.</p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Jan 2017, 11:40
Official

Congratulations, Siphumezo

Well done on an exceptional compliment received from a delighted customer.

This does certainly give me great pleasure to share this with you and your team.

I agree with the customer’s sentiments where she says you are amazing and patient.

Keep it up!!!  Great wor****!

REQ:***

Best regards,