Mtn... Hello empty promises

Item: MTN South Africa
Rating: 1
Author: Tinus P

Hi. Since we do have a contract that i signed last year, and i lodged a complaint without any success, why did i not receive any of my 2 devices or at least a call. You promised to call me within 48 hrs... That was 12 days ago

Helpful (0)

Replies (3)

MTN South Africa's replyOfficial

07 Jan 2019, 13:31

Good day Tinus

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please can you provide me with your account number, contract number and ID number so I can investigate your query.

Warm regards, Jessica John Complaints Management Team

Best regards,

MTN South Africa's reply07 Jan 2019, 13:31

Official

Best regards,

Tinus P's updateReviewer Update

07 Jan 2019, 13:53

Hi. ***. You can call me

Tinus P's update07 Jan 2019, 13:53

Reviewer Update

Hi. ***. You can call me

Tinus P's updateReviewer Update

20 Jan 2019, 20:31

Try this nr. They called me + ********** 7400

Tinus P's update20 Jan 2019, 20:31

Reviewer Update

Try this nr. They called me + ********** 7400

Mtn... Hello empty promises

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