MTN Head Office - Camp out till we get the assistance we deserve!

Herewith my other review posted and no response received. This explains everything about my complaint. Contact me on ********** 490 if you need further explanations. Disgusted in MTN "PROMO CHARGE" - ********ly taking this fee from bank account MTN has been taking R400 from my account ********ly every month since October 2017. I have been logging calls via email, calling the customer care, went in to MTN Eastgate and East Rand Mall on numerous occasions to no avail. THEY ARE CHARGING ME A R400 PROMO CHARGE for a handset I never received. Even after doing a update a few month ago at Eastgate Branch, the lady Pinky promised me that this will not happen again. Christiaan Stander at the East Rand Mall Branch as well as Nkosinathi from the Contracts department says that a Credit of R1820 was passed for this. Why did I not receive it? Show me where I received it? Can MTN not do the maths? R400 x 14months of ******** payment taken from my bank account amounts to R5600, where do you get this so-called R1820 credit note you are talking about? Im disgusted that I was forced to deal with MTN when Cell C decided to outsource some contracts a few years ago! Ive been a loyal client with the same cell number for 22 years! Only to be treated like Im the idiot being told today by Nkosinathi in Contracts that the R400 is now miraculously a data fee for 2GB date! WHICH I DON'T HAVE!!!!!!!!!!!!!!!!!!!!!! If MTN don't respond to this I am going to the Small Claims Court, I WILL name all the people that claimed to have this sorted with all the reference numbers and then hold MTN Management accountable for all charges incurred being forced to fight this in court. I truly hope that now this is on a public form, MTN will come to the party and get this sorted! If no reply is received or contact made by MTN i will be posting this on MANY more forums as well as on all social media. People should be aware of this "PROMO CHARGE" for handsets or data they dont have! It is a ******** offence taking money fro someone's bank account without their consent.