VG
Veronica G
1 reviews | Active since Feb 2020
01 Jul 2020, 15:45
MTN HAZELPARK
MTN Hazelpark has to be the worst store! They have messed me about constantly. No manager or owner available, or they pretend that they are managers on different days. The service level is shocking, and they have no knowledge about advise of contracts, or most things in fact. Rather take the drive and go to a more knowledgable store. WORST! MTN Hazelpark Germiston is absolutely TERRIBLE!!!
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MTN South Africa's replyOfficial
02 Jul 2020, 07:58Good day Veronica G,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated to store management for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated to store management for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply02 Jul 2020, 07:58
Official
Good day Veronica G,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated to store management for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that your complaint has been escalated to store management for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,