Mtn have absolutely no respect for their clients.
<p>Have been trying to get an invoice from MTN and was told to dial the helpdesk 808 (option 0). After being cut on numerous occasions 3 hours later, I am still waiting for somebody to pick up my call. I would cancel my contract if only somebody would answer my call</p>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with your cellphone number or MTN Account number or ID number in order for us to be able access your account and send your invoice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with your cellphone number or MTN Account number or ID number in order for us to be able access your account and send your invoice.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***