MTN HAS THERE WORST CUSTOMER SERVICE EVER I'M DONE WITH THEM !!!!

<p>My phone has been damaged for 5 months and i've claimed for insurance and haven;t gotten any help and this isnt the first time that i've complained about this . MTN notified me that this matter will be take care of as soon as possible . Yet when i call cumstomer service then they either don't know anything about what i am querying about or they transfer me to another department and then that department transfers me back to the previous department which gives me the impression that they don't know what they are doing . This happens everytime i call about my query.For 5 months i've been paying for a service and product that i haven;t been getting from them and i have had enough . i regret ever having a contract with them and it will never happen again . I AM DONE WITH THEM . MTN HAS BY FAR THE WORST CUSTOMER CARE AND SERVICE EVER. AND I AM NOT THE FIRST TO SAY THIS AND CERTAINLY NOT THE LAST . something needs to be done to fix it because it is a serious problem </p>