MTN has the worst service right now.
<p>How may times must one follow up on the same thing. </p> <p> </p> <p>Firstly MTN lets someone off the street open an account in my name in 2 seconds. However when I log a query about it it takes them 5 months to sort out. Totally unacceptable! </p> <p> </p> <p>Now they tell me my account is blocked & is with the legal team. For how long though?</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an escalation has been sent to the Legal Division for a call back to be done. Kindly be advise that response will be done on Monday to complete request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an escalation has been sent to the Legal Division for a call back to be done. Kindly be advise that response will be done on Monday to complete request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you Kevin. I appreciate your speedy response. Truly!
Thank you Kevin. I appreciate your speedy response. Truly!