MTN has the worst service ever

<p>I took out a contract with MTN, waited 3 weeks for the hand set. They has a promotion where you receive 30GB free data, that i NEVER received. Then 2 weeks after receiving my device, the phone does not pick up any service. when i took the handset into the store (MTN Cape Gate) the consultant Christopher wanted to send me home with a reference number with a faulty sim card i almost died because he never even inspected the handset then i explained to him its not the sim card. After booking in my handset on 8 June i found out because they never informed me i had to call the store several times and send gazillion emails and the repair center because the store does not seem to be doing follow ups, that the handset was blacklisted and mtn dont know by whom it has been blacklisted on Thursday 23 June the Manager Noleen called me they have unblacklisted my handset and i may collect it. BUT I DONT WANT A BLACKISTED HANDSET .I WANT IT TO BE REPLACED . MTN CAPE GATE HAS THE WORST SERVICE</p>