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corne.maree corne.maree

1 reviews | Active since Sept 2016

21 Nov 2022, 11:26

MTN HAS THE WORST CUSTOMER SERVICE IN SOUTH AFRICA

MTN has the worst Customer Service in South Africa!! I have been struggling for months to get a problem sorted out, after MTN told me after months that everything is now sorted, I received my bill and I have to pay R 1759 on the 1st of December instead of R860,00 that my bill should be. In the last week, I have send 11 emails to support@mobileplus, complaints@mtn and complaintsmanagementteam to get feedback on why my bill is R 1759 and not one response from anyone at MTN! In total in the last few months I have send over 20 emails, and every time they tell me its sorted out, and then there is just a new problem!! WORST WORST WORST!! ONCE MY CONTRACT EXPIRE I WILL NEVER EVER DO ANY BUSINESS WITH MTN EVER AGAIN! I Will even be prepared to pay more with another service provider, than to ever do any business with MTN again!!

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