1 reviews | Active since May 2015
Mtn has the worst customer service ever!!!
I upgraded my contract on 9 April 2015 to a MyChoice 100 which costs R499.00 per month and includes 500mb, 200 sms's and 100 minutes of airtime. This contract has not been credited with this offering. I have been phoning 808 for a week, been to the branch Cresta twice and still no data, airtime or sms's and I have had no luck.<br> Your service absolutely SUCKS. If I don't pay my bills my phone gets cut off immediately but I can do nothing if I don't get service.<br> I am so frustrated that I could shout but that will not help me all that it does is make me unhappy and Mtn is not worth that!!!<br> I am so disgusted as a long-time user of Mtn and always paid my bills on time to be treated like this I feel so let down by the lack of service and care from this company.<br> Regards<br> Velette Welsford
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** was migrated to the correct package on the 12th of May 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** was migrated to the correct package on the 12th of May 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
