1 reviews | Active since Aug 2015
MTN HAS THE WORSE SERVICE EVER EXPERIENCED
I cancelled my contract in May, which expired on 3/7/2015. They admit that their call centre dropped the logged cancellation twice and they still want to bill me for the month I never had. If I stop the payment they will consider it as unpaid and report it - due to their own errors. Unbelievable!!!!!. Their top management hide in their ivory towers and are not contactable. Their retention department takes three weeks to answer one e-mail.<br> Stay away from MTN as far as possible, unless you want the challenge of the frustration. Their office staff just could not care less as well.<br> It is a complete travesty that they have so much money when their service and attitude is so bad. <br> <br> Y'ello MTN...Never in my life have I dealt with a company so bad.<br>
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Please be advised that your query has been resolved.
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Lorraine
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced.
Please be advised that your query has been resolved.
Regards
Lorraine
REQ:***
