Mtn has the worse service and never want to take a blame for their problems

<p>Last night I could not make any call whatsoever, it kept saying I have insufficient airtime yet I had more than enough airtime and on top of that I had received the wow free bonus airtime, but when I call an mtn number it kept saying insufficient airtime. I tried calling both 1555 and 173, no Agent was available to help me I held for more than 10mins to each. Still today tried calling no help. I recharged again and tried calling and still insufficient funds, and I had received the 100% bonus airtime after recharging. Still couldn't make a personal call. When I finally got through the agent, she told me that the problem was on my side!! Really?? How? She said my network. And I told her that was no network problem that was a system problem because I had airtime I'm suppose to be able to call but it kept saying I dnt have airtime. Instead of apologizing and speak well, she blamed me and said mtn did not have a prblm so the prblm was with me. I was so shocked and angry. So obviously I was seeing things. What I'm wondering is maybe mtn tells agent to say there were no network problems i st to cover their asses. I am changing this flip network and my family and friends are on the process as well cz they are fed up with mtn..so I think I'll just encourage them more to do it sooner!!</p>